Header banner
Revain logoHome Page
justcall logo

JustCall Review

1

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Sales, Auto Dialer

View on AmazonView on ЯM

Description of JustCall

JustCall is a cloud phone system for sales, support, and report teams. It allows you to create a call center for your sales teams and contact center for your support teams. Along with business phone system features, JustCall also comes with a number of workflow automation features around SMS and Phone Calls. JustCall currently integrates natively with 40+ Business Tools (CRM, Helpdesk, etc). JustCall automatically logs following activities in your business tools to save your reps from manually logging the following: -Outgoing calls -Incoming calls -Missed Calls with call back link -Voicemail recordings with call back link - SMS JustCall also works great as a call center solution for support teams. Using different call distribution settings, you will never miss a customer support call ever. Give easy way to your customers to reach to relevant departments, allow them to remain in queue while waiting for an agent to come on the call or even given them an option to leave voicemails. Apart from basic contact center software solution, JustCall also provides other useful tools like Bulk SMS Campaigns, SMS Bots, Auto Dialer, Predictive Dialer, Dynamic Number Insertion, etc.

Reviews

Global ratings 1
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Works perfectly with JustCall plus other programs

I love that it has different options for agents so they can use their own style when speaking/typing into the computer rather than being stuck in one way only. The software takes some time getting used too but once its down we have no issues! There's nothing really i dislike just minor glitches here or there like not having enough memory left after using certain apps sometimes which causes errors. Overall great product. Great training guide included as well. Nothing at this point. Not sure if…

Pros
  • Allows me to speak my thoughts clearly over long distance, also allows typing with ease instead
Cons
  • Good but not great