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Katak Support Review

4

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Help Desk

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Description of Katak Support

Katak-support is an online help desk solution for handling client requests through a web-based support ticket system.

Reviews

Global ratings 4
  • 5
    0
  • 4
    4
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Very good construction cost estimating solution for contractors

Easy to use, very intuitive interface - even if you are not technical person! I can't think of anything that could be improved about this software at all so far. It's perfect as it should have been from day one when we started using it (almost 2 years ago). We used other solutions in previous projects but they were too complicated or expensive which was why we decided against them after some research into different options available out there. This time around however everything went smoothly…

Pros
  • Very simple user experience no matter what your background may look similar
Cons
  • Nothing really comes up my mind except maybe better support

Revainrating 4 out of 5

Great way to save time, and communicate with clients

The main thing I like about this company is that it has saved me a lot of time, by allowing me to send and receive messages via email, without having to go through the hassle of a phone call. The only problem I have is that I haven't found a way to save the messages for later, and I think this would be great to have. I would recommend this to anyone who needs a way to communicate with their client. I have saved a lot of time by being able to send and receive messages and receive updates from…

Pros
  • Super fast
  • Easy access when needed
  • Can keep track over all communication between clients/company staffs.
  • which takes up space in my computer too much!And lastly saves money because we don’t need any extra tools anymore :)
Cons
  • Nothing

Revainrating 4 out of 5

Very good construction cost estimating solution for contractors

Easy to use, very intuitive interface - even if you are not technical person! I can't think of anything that could be improved about this software at all so far. It's perfect as it should have been from day one when we started using it (almost 2 years ago). We used other solutions in previous projects but they were too complicated or expensive which was why we decided against them after some research into different options available out there. This time around however everything went smoothly…

Pros
  • Very simple user experience no matter what your background may look similar
Cons
  • Nothing really comes up my mind except maybe better support

Revainrating 4 out of 5

Great way to save time, and communicate with clients

The main thing I like about this company is that it has saved me a lot of time, by allowing me to send and receive messages via email, without having to go through the hassle of a phone call. The only problem I have is that I haven't found a way to save the messages for later, and I think this would be great to have. I would recommend this to anyone who needs a way to communicate with their client. I have saved a lot of time by being able to send and receive messages and receive updates from…

Pros
  • Super fast
  • Easy access when needed
  • Can keep track over all communication between clients/company staffs.
  • which takes up space in my computer too much!And lastly saves money because we don’t need any extra tools anymore :)
Cons
  • Nothing