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Kydos Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Online Reputation Management

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Description of Kydos

Kydos allows businesses to instantly send review requests to customers and respond current reviews from 40+ local listings and directories. Send review requests directly to your customers from your dashboard either via text or email. You will also get instant feedback and real-time reporting, giving you the most accurate analytics.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 5 out of 5

Very simple data collection & reporting system

It is very easy for me as an admin user to create new request forms and assign them all at once without having to go through each individual form separately, which makes it easier than ever! The ease of use means that there are no complaints about any aspect of this software so far - everything has worked perfectly since we started using it over 3 years ago. We have never had issues with sending out our customer survey emails (as opposed to getting replies) and have always received responses in

Pros
  • This system enables you see who needs what immediately by seeing exactly where they sit down etc.
Cons
  • Not bad

Revainrating 4 out of 5

Great Platform For Building Strong Customer Relationships

I like that it is easy for my clients to use since they are already familiar with other customer service platforms. The software makes tracking all of our client's responses very simple. It would be nice if we could keep track of pending emails that have not been responded to yet. If your looking for an easy way to communicate with customers this program has helped us do just that! We've seen a huge increase in response time after using this platform. Clients now receive replies within hours…

Pros
  • It is easy for clients to receive replies to all of the emails they receive
Cons
  • It would be nice if it could track emails that have not been responded to.
  • Company name: Kydos
  • Company review: I like