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Kylie.ai Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of Kylie.ai

Kylie.ai offers automation and AI solutions for businesses of all sizes. Our automation solution, Sidekick, empowers non-technical end users to automate business processes via our intuitive visual builder. Our enterprise solution, Kylie.ai, is a conversational AI engine that handles end-to-end customer conversations over text, chat, or Voice.

Reviews

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Type of review

Revainrating 4 out of 5

Kylea - easy contact center platform with good triggers and triggers for service times etc.!

The UI flows well between different channels with ease; it's very user friendly if you want an automated CRM system for your contact center team (it has this as default). It can be difficult at times deciding what triggers should get sent which channel given how many options are available under each category/trigger - but once setup correctly they will work without any issues! I do not have anything dislike about my experience using Kylea so far from sending out emails automatically through…

Pros
  • It's very user friendly
Cons
  • This is a very good platform for the contact center team to utilize