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NET-Phacs Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of NET-Phacs

NET-Phacs Hosted SaaS Call Accounting is a web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as query access to call data.

Reviews

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Type of review

Revainrating 4 out of 5

Great solution for call centre and CRM related operations

I like that it's easy, simple system with intuitive user interface which makes things easier when using this tool in my business! The price of Netphac has not been expensive enough so far compared other competitors out there who offer much more affordable solutions but have less functionalities than net phaco can provide (like reporting). If your looking at cost/price efficiency then go ahead because once again i am happy about its low prices considering all functions provided by these tools…

Pros
  • I like the simplicity of this tool and the user friendly interface
Cons
  • Reportings are not as good as expected, we'll have to work very hard to improve it in order to make it more effective