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Norbella Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing Services, Branding Agencies

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Description of Norbella

A full-service media agency based in Boston, Norbella takes a unique approach to elevate the media buying and planning process and strategically integrate all facets of communication solutions into client campaigns.

Reviews

Global ratings 4
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great agency for all things advertising - creative, execution & strategy

The team is really good at what they do! They are very responsive when it comes time for us as clients or partners with them during projects/account management - which makes sense because we're both working towards similar goals (and sometimes those can be difficult). Sometimes their internal processes seem overly complicated but that's probably just my own inexperience haha :) I wish there was more transparency between our accounts teams so everyone could see how things go from start to…

Pros
  • Great customer support
  • Wide variety options available, easy customization
  • Creative services offered by experts
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great agency and team full of passion

I like how they have developed their own platforms that can be used across multiple channels for different clients. They also have great people who love what they do! There aren't many companies out there who are so passionate about what they're doing every day. It's been a pleasure working with them over the last few years. Their flexibility is awesome as well - always open to change when needed or desired by us. Sometimes it was tough figuring out exactly where we were going to go next from…

Pros
  • The team
  • Great customer service/support staff especially if something goes wrong in production.
  • Flexibility around deadlines & budgets
  • Creative ideas
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great Results + Strong Communication

I really like that they are very personable and always have my back! They know how to make things happen when you're having a bad day or just need some extra help with an issue. The team is fantastic and always has your best interests at heart. I wish we could have had them onboard earlier! We didn't realize that our ad network was not performing as well as we thought it would, so we were missing out on potential revenue. It's been a huge win for us because we've been able to correct some of…

Pros
  • Great customer service
  • Knowledgble staffs
  • Very approachible
Cons
  • Minor Issues

Revainrating 4 out of 5

Great customer experience, very responsive & knowledgable

The team is extremely knowledgeable about our industry/niche verticals! They are always willing to go above and beyond for their clients and provide excellent service every time we work with them. I would recommend working closely with your account rep during onboarding as they will help you navigate through this complex platform. We have been able solve many problems related to content creation using the norbella tools but also having someone who knows what's going on internally at the…

Pros
  • The team is extremely knowledgeable about our industry/niche verticals! They are always willing to go above and beyond for their clients and provide excellent service every time we work with them
Cons
  • We have been able solve many problems related to content creation using the norbella tools but also