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OBPOhttps://obpo.co/services/ Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Contact Center Consulting

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Description of OBPOhttps://obpo.co/services/

OBPO is an offshore company specializing inbound, outbound, after sales service, voice, email or chat support, customer service, back office and technical support services for clients in the UK, US, Canada, Australia and Singapore. OBPO has over 10 years experience in contact center services and business process outsourcing business.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Excellent customer service from start-end

The best thing about Obpo was that they were willing to work with me when I wanted them to do so. They are very flexible and always made sure we had what we needed even if it took longer than expected. Sometimes there would be times where things got slow but their team kept up their end of the deal by keeping us informed every step of the way. We have been working together since 2014 and we've never run into any issues. If you're looking to find someone who can help your organization grow then…

Pros
  • Great customer service
  • Flexible pricing options depending upon client needs
  • Very patient understanding for each project, budgeting changes etc.
  • A professional staff all members take great pride in helping clients achieve results
  • Always available via phone or email whenever questions arise

Revainrating 5 out of 5

Great staff & super- quick to respond! Great software too!

They are always quick to respond with any queries I have had! Their responsiveness can't be beaten - they're super fast at getting things done (and usually do so without me having to ask!). The software itself isn’t too difficult but setting it up was probably more complicated than we anticipated initially since our team of 3 wasn”?e used different tools previously which made learning new ones very confusing! We use them now as outsourced admin staff who provide us daily updates about all…

Pros
  • Quick responses, good customer service / support; easy setups for clients in both web interface or mobile apps depending what is preferred by client most often using iOS devices due ease therewith?Cons?: Nothing really comes immediately springing readily upon mind
Cons
  • Almost everything is ok