The simplicity of this platform is great! It doesn't have tons of features but what it does, it's very efficient at showing exactly where problems are in the system as well as giving you an overview of how others use your software. There isn't much I dislike about it, other than that sometimes there will be minor glitches with certain parts of our website (such as booking). Overall though, we love using their tool for tracking reservations made through multiple channels (website, mobile appβ¦