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OrangeQC Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Cleaning

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Description of OrangeQC

OrangeQC is refreshingly simple inspection software. We make quality control easy with inspection forms that your team can fill out right from their phones. Then, we automatically collect, organize, and analyze that data to give you powerful insights into your team’s performance. Our ticket and work order system organizes how janitorial and maintenance teams deal with problems and requests. All communication is in one place, so everyone’s on the same page. Things get done quickly and efficiently. Our clients love how we simplify the entire process, including automatically generating reports and analytics they can share with their own clients—or use to win new bids. Every step of the way, we keep things simple and intuitive. We believe the best software is the one that actually gets used.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Customer Service And Quick Results

I like how fast it works - sometimes when using other programs you have to wait for an hour or two before the data comes in as they are updating all of the information which takes time! Also the customer service is great at this company - always willing to help and answer any question quickly! Nothing really but everything seems very organized and straight forward if there was something specific I wanted that wasn't available then let me know and I would happily take advantage of it! The only…

Pros
  • Easy interface compared too many similar type products out today (some more difficult than needed)
Cons
  • None

Revainrating 5 out of 5

Great Customer Service & Good User Friendly Software

I like all of it! The customer service! They are always there for me when ever i need them no matter how far off time they might be or what day of the week! But my favorite thing about orange QC has got to be its ability to track inspections in one place allowing us as an office have complete oversight over our work. It also allows managers to update information faster than using email which saves precious time!! There aren't any downsides yet but hopefully this will change once things…

Pros
  • Also enables easy communication between team members who can check out jobs from their phone without having internet connection if needed
Cons
  • Secret

Revainrating 5 out of 5

Reviewing multiple business sectors with their own unique needs

The ability of being able to see at-a glance all my job orders in one place! It's also very helpful for seeing where I need more help or less depending how busy our department gets during certain times throughout the year (e.g., Christmas season). Our jobs are often quite diverse so it would be nice if there were categories but this does not seem like something they're working towards implementing anytime soon? So far no dislikes as everything seems pretty intuitive once using it for about an…

Pros
  • Great way sharing resources across different departments
  • Easy access from Mobile app / web portal via browser too easy.
  • Ability quickly change order progress bar status between Completed versus In Progress; Approve vs Deny Status easily within same screen window instead having separate pages with similar information that needs copyediting each pass
  • User interface is clean yet
Cons
  • Not bad