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Orbit Imaging Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of Orbit Imaging

Orbit Imaging strives to excel for excellence and we are committed to providing the highest standards of quality and customer service in the dental imaging industry.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent service - we are now happy owners!!

The team that does this work is very professional, pleasant and knowledgeable about what they do. They were able to help us find an answer without having to wait months or years for another appointment with other providers. Nothing! We had been looking at options when it came time to replace our old X-ray machine. It was outdated, not working properly and no longer manufactured by any major manufacturer of medical equipment. This provider had one specifically designed just for dentists. I…

Pros
  • Very good in regards customer service/followup from initial phone call through installation process including followups after install which gave additional information requested before sale; product knowledge along wth great communication between sales staff member &amp my Dentist's office manager both extremely helpful
Cons
  • Zero

Revainrating 5 out of 5

User-friendly & powerful in every way

The fact that it is so easy to use, with all its features right there at your fingertips! I love how quick our office can get images from this machine. It's great when you need them quickly, but also have time to go through each image individually if necessary. There really isn't anything I dislike about this product - just be sure to read up on the software thoroughly before purchasing. We've used other products before but never one as intuitive and user friendly as orbit. As an example, most…

Pros
  • Extremely fast upload speeds compared even local systems..and free downloadable "app" versions are available too!! So many options make choosing something challenging..but worth every bit...the choice made will

Revainrating 5 out of 5

Great Place To Get Your Needs Met and You Will Never Be Unsatisfied

I have been using their office since they started up, when there was only one location so that made it easy! The doctor who runs this practice is very nice as well! They always check with me before doing any procedures or x-rays just making sure what I want done will be right for my health care needs. Sometimes you do not understand how something works until after you get your results back from them. If you need an Xray facility close by then go here!! There is no other place like Orbits…

Pros
  • Easy access
  • Great customer service/receptionist staff.
  • Just walk in & see our physician within 5 mins at most times during business hours
Cons
  • There are disadvantages

Revainrating 4 out of 5

Excellent customer service and dependable product

It has made my life easier by making it easy to share images across platforms, such as emailing via Dropbox or sending an invoice with a QR code. I dislike that our website doesn't look like other companies sites which makes us feel out of place amongst the rest. But i have faith they will get this fixed soon! We haven't found any major issues so far but if u want more features than just sharing links try looking into some of the larger companies offerings. For example, we can send invoices…

Pros
  • Easy ability for clients/customers / employees alike.to view past work orders etc..and also very simple process in terms creating new order forms..(just one click)
Cons
  • Nothing specific comes readily available off hand