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OTELMS HMS Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Vertical Industry, Hospitality

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Description of OTELMS HMS

OtelMS is a complex solution, aimed at increasing your online sales and automation of internal processes.

Reviews

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Type of review

Revainrating 4 out of 5

Would recommend - good basic integration, easy setup

I like that it integrates with our accounting system to make invoicing easier. It also has an option for automatic email reminders which we have used successfully. The customer support team was not as responsive or knowledgeable about their product as others in this space. We had some issues integrating with another software application and they were unable/unwilling to help us troubleshoot the issue over several weeks despite multiple requests. They did eventually provide support but only…

Pros
  • Integration with accounting software was very helpful and the automatic reminders were a nice feature
Cons
  • Lack of responsiveness made using the software difficult and frustrating at times