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Overture Systems Solutions LLC Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Overture Systems Solutions LLC

Provides system and network development, streamlined business strategies, and cutting-edge analytical tools to promote timely, cost-effective, superior business decisions.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Reliable Customer Reporting Software

They've provided our organization with a custom built customer reporting software which has really helped us in streamlining our internal processes. The support team provided by Overture is very patient and they always try their best to help us out any way possible. If you are searching for an advanced CRM solution for your organization then look no further than Overture. We have realized great benefits from having them as our partners. They have given us the best of both worlds; a system that…

Pros
  • It covers almost every aspect necessary pertaining to running multiple campaigns simultaneously while keeping detailed records at hand so nothing gets forgotten or overlooked when needed!
Cons
  • Nothing specific comes into consideration here but there could certainly exist some improvements within certain areas

Revainrating 4 out of 5

Great Website Design & Live Chat Feature

I like how easy it is for our sales team to interact with customers online via the website. The only thing i dislike about this software is that sometimes you can't see some of your emails after hours or during the weekend. Definitely try out the live chat feature if possible! It's helping us build relationships quicker and help potential clients faster when they need help right away. We are able to get more done in less time by using this program. I like that you can easily see how many people

Pros
  • It's easy to use and I like that I can see how many people are searching for my product or service with the search function
Cons
  • I dislike that I sometimes can't see emails that I have sent out when I'm not logged in

Revainrating 4 out of 5

Great Tool For Lead Generation And Tracking

I like that it is easy for me as an individual user who just needs basic data gathering from my customers to put together reports in Excel without having access or use of macros which makes this program ideal if you are looking at customer base size alone (no macro needed). The layout could be better when adding more than one record into each row but other then thats not much trouble with doing any kind of report building out using these records only available via phone calls etc., nothing…

Pros
  • Great for collecting leads and customer accounts
Cons
  • Slow to load and can't get exact info on customer accounts