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QueuePad Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Office, Queue Management

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Description of QueuePad

QueuePad is an intuitive customer waitlist management tool.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

It has allowed us to quickly create custom queues for our customers, which helps keep them organized in line order by their preferred method of contact with one another within each queue (i'm thinking about this as we speak). The only thing that I'd say could be improved upon would perhaps include better customization options/custom fields? But it's not something i've thought too much at but then again - there are plenty more customizable features available now than when they first started out!

Revainrating 5 out of 5

QueuePad - Great solution during COVID 19

I like that it allows me to see where my team members are in their tasks, what they need help with etc - which helps keep us all organized! It's also very easy for our customers as well since we can easily add them into queues so no more waiting around at reception or trying to find someone who knows how your business works (which sometimes isn't always possible). There aren’t any downsides yet but there could be if this becomes popular amongst other businesses too? If you're looking something…

Pros
  • Very user friendly
  • Great way keeping clients organised.
  • Easy tracking process through admin panel
  • Able provide information about jobs completed by individual employees via mobile app / tablet
Cons
  • Almost never

Revainrating 5 out of 5

Great platform and excellent customer support

The fact that it's easy to use, has great features for managing queues in my restaurants! They have also added some really useful tools recently like "queue reports" which are very helpful as well when you're trying figure out why your queue times or other metrics aren't what they should be - this allows me see how long people were waiting at different points of time so I can make any necessary changes quickly (and often before anyone even notices!). It would help if their support team had…

Pros
  • Easy dashboard interface makes looking information fast.
  • Abilityto sync directly between POS&website is extremely important given current industry trends,
  • Mobile app version available too..which we highly recommend because many orders will come via mobile devices now days instead phone calls only)
  • Very flexible customer data export ability allowing users quick accessability while providing accurate numbers per
Cons
  • All fine