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Rationale Groups Inc Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Rationale Groups Inc

Rationale Groups is a IBM Rational Services partner. The company is geared to diversify into Tivoli services, DB2 services & Websphere services in the near future.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Tool For Business Process Management

I have used Rational products for years and always found them to be very stable and reliable. They are also reasonably priced and are easy to work with. The interface can be improved upon but it's not bad by any means. It's not much of anything. Just use it as a tool to solve problems and you will be fine. We are using Rational Rhapsody (formerly known as BPM Suite) to manage business processes. It has been an amazing product for us. I like that it allows for easy communication with our clients

Pros
  • Its simple yet extremely powerful, which is what we want in order make smooth workflows between different departments within one organization or across many organizations all over world wide !!! Very good application suite no other competitors compare really!!! And best thing ever..they provide excellent techical services around clock 24/7 whenever needed..which just adds another plus point :) Keep up your awesome job guys..and keep making more improvements
Cons
  • It is hard to say

Revainrating 5 out of 5

Very good and reliable integration between my mobile app & cloud service

It's easy for me as I work with it every day! Our product has been very stable since we switched from another tool which was not so friendly or intuitive when you have multiple users working together simultaneously using different devices (mobile phones). Their customer support team are always helpful if any issue arises during implementation of our software solution within their platform - they will quickly find out what went wrong/what needs improvement etc., often resolving issues before…

Pros
  • Easy to use
  • Stable & reliable technology
  • Great tech support staff
Cons
  • Zero

Revainrating 5 out of 5

Easy, user friendly and worth investing in

I like that we can create our own groups within RGI's system for different projects or departments of an organization without having many people involved with each group (which would be very time-consuming). It seems difficult at times when you don't have much experience using it - especially if your not used to creating custom fields/fieldsets etc., but once u get over this hump its easy peasy! If someone has no idea what they are doing then there will always be problems since all…

Pros
  • The ability customize anything, make any changes in terms appearance & functionallity.The variety between options is endless..You're only limited about 5% due tto lack oof knowledge instead being stuck trying something else until eventually getting frustrated after 3 weeks still unable too figure ouut why somethign wont do exactly wwhat yoou need :)
Cons
  • Secret