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rostrvm Manager Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of rostrvm Manager

rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent Customer Service & Easy Moving Between Applications

The ease of use with all our different platforms including phone systems to customer relationship management (CRM) software etc., I like that it's very easy going through everything in one place without having multiple tabs open or switching between apps constantly just trying something new! It can be hard sometimes figuring out where your data has been transferred from when you have used several applications at once so we are working towards adding more features but haven't found anything yet…

Pros
  • Good design
  • Easy navigation across various activities, shifts & staff members
  • Ability for managers / employees alike access reports easily instead needing separate logins.
  • Excellent ability keeping up to date via notifications regarding changes taking effect within any user profile
Cons
  • Minor Issues