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SaaSquatch Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of SaaSquatch

SaaSquatch is a loyalty, referral and rewards platform helping B2C and B2B companies across industries such as SaaS, Finance, Media, Telecom, and other online businesses grow through advocacy marketing. Some of the world’s most innovative and renowned brands use SaaSquatch to reward their advocates, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, SaaSquatch lets you reward your advocates for any behavior you choose, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you. Make use of the customer data you already have to run campaigns that provide a personalized user experience, increase customer loyalty, and improve retention rates. Increase adoption of new product features and engage users at all stages of the customer lifecycle to never miss a chance to grow.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great Customer Service & DASHBOARD Layout

The customer support team has been great in terms answering any questions that I may have had along with being able reach out if there was an issue at anytime during our engagement! Their dashboard can be challenging for someone who isn't tech savvy but they are always willing help you figure it allout so don;t worry about not understanding everything right away!! They offer unlimited ACH transfers from your bank account allowing us access into multiple business accounts which helped expand my…

Pros
  • Accessible via phone, email
  • No monthly fee's to transfer money
  • Can handle small businesses as well large scale ecommerce companies.
  • Easy website navigation (if used consistently)
  • Customer care is amazing :)
Cons
  • Dashboard could use some work.
  • Not very intuitive

Revainrating 5 out of 5

Convenient and Easy to use Event Management Tool

The ability for us at our organization (a non-profit) was that it allowed members/supporters easy access into all areas we needed them in quickly! There were no problems with Saasquatches until this year when they made changes which caused some confusion among those using SAASQATCH during its transition from Google Forms - Now I can't log back onto my previous user accounts without having an error pop up even after trying different ways several times over past few weeks now!! We had been given…

Pros
  • Easy to use interface
  • Simple steps involved as well
  • Good response time, very quick turnaround if issues arise.
  • Very helpful staff always willing &amp ableto help via phone call / email
Cons
  • There are troubles

Revainrating 5 out of 5

Great Event App With Good Integration

The integration with Facebook and Instagram for our events was great! It is nice that you can customize it to fit your needs. If an event has already been created in one of those apps then this makes that process even easier. Some users had issues downloading the correct file. Sometimes they were not able to download them at all. We are having fun using this software and we highly recommend it! We have increased our engagement and have had some really cool giveaways. I love how easy it is to…

Pros
  • Everything ran smoothly during my set up, installation & training sessions
Cons
  • None