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Safecall Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
HR, Whistleblowing

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Description of Safecall

Safecall - The Whistleblowing Hotline Safecall is a whistleblowing service provider, helping organisations establish a safe and confidential reporting system since 1999. Our whistleblowing hotline and online reporting allows employees to Speak Up and report their concerns to the highest levels of management. We recognise the value of an effective whistleblowing programme in supporting both employers and employees to address wrongdoing in the workplace. In our 20 year history we have successfully managed tens of thousands of cases on behalf of our clients and their employees.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

This Call Center Has Helped Improve My Quality Of Life

I love that you can send in your concerns anonymously, which is very important to me as an employee who wants nothing more than for my employer's service providers (carpet cleaners) not be overworked or abused by their customers when they are doing work at someone’s house! It was hard finding another hot line where this could happen but safelink does it so well because of how easy it makes things like reporting problems with carpet cleaning services/employees etc much easier!! Nothing really i…

Pros
  • Easy to use customer service and the ability to report issues anonymously without fear of retaliation
Cons
  • I wish there were more free options available and more options for reporting issues anonymously

Revainrating 5 out of 5

Best platform ever made - The perfect tool

I like that it's quick to answer calls from customers, you can get information about your products or services quickly without having too many questions asked of people who need help solving their problems! Some things are not available in my area so we cannot access some features but they have said this is coming soon which makes me happy because now i will be able do what others aren't doing since there isn’t one nearby yet for us here near our city center (San Antonio). Maybe more areas…