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ShotSpotter Connect Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of ShotSpotter Connect

ShotSpotter Connect is a web-based predictive policing system with statistical models that automatically includes concepts such as aoristic temporal analysis, seasonality, risk terrain modeling, and more.

Reviews

Global ratings 4
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    4
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Type of review

Revainrating 5 out of 5

Great way make contact with residents and businesses

I like how easy it was to set up alerts for my customers in their app! It's not always 100% accurate but we are able get pretty close most of times if you do your research before setting something off (we had some false positives which were quickly corrected). Also they have great customer support so any time there needs be an issue or question just reach out via chat/email & someone will help resolve within minutes!! They can sometimes take awhile when sending emails back from our ticketing…

Pros
  • Easy way too report gunfire events
  • Great Customer Service team who is quick, responsive& helpful.
  • The system works well enough although could improve upon accuracy especially with newer models that don't make as much noise
Cons
  • Will fit

Revainrating 5 out of 5

Great way make contact with residents and businesses

I like how easy it was to set up alerts for my customers in their app! It's not always 100% accurate but we are able get pretty close most of times if you do your research before setting something off (we had some false positives which were quickly corrected). Also they have great customer support so any time there needs be an issue or question just reach out via chat/email & someone will help resolve within minutes!! They can sometimes take awhile when sending emails back from our ticketing…

Pros
  • Easy way too report gunfire events
  • Great Customer Service team who is quick, responsive& helpful.
  • The system works well enough although could improve upon accuracy especially with newer models that don't make as much noise
Cons
  • Will fit

Revainrating 5 out of 5

Great Shooting Detection System: ShotSpotter Connect

The ability to use ShotSpotter in different places and at different times makes it easier for me to get an idea of when I should be out there. It's not always spot on but it's still better than nothing. I wish they had some sort of app that you could download and use anywhere. Sometimes you have to go to your computer to see what's going on. If you're looking for a way to keep track of where shots are coming from or where people are being shot, this is a great tool. We have been able to catch…

Pros
  • Also we've gotten alerts whenever anyone with their phone open starts shooting like crazy within our
Cons
  • Empty

Revainrating 5 out of 5

ShotSpotter Connect - Excellent Product That Saves Lives

The best thing about ShotSpotter is the accuracy of the alerts it sends out. We have had so many false positives during our testing, but now that we are live with the alerts, they are extremely accurate. I do wish there was an option to filter by location, but I know this will come in the future. ShotSpotter has been incredibly helpful in reducing police officers' response time. They send us alerts when there is a likely shooting incident, which helps us prioritize our responses. This has also…

Pros
  • Great app interface
  • Very easy setup process
  • Ability tp monitor high traffic areas such as freeways or busy intersections like airports.
  • Excellent customer support team! Always super quick at responding back if you run into any issues while using their system
Cons
  • Some cons