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SmartBug Media Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing Services, Branding Agencies

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Description of SmartBug Media

At SmartBug MediaTM, we do it all. From comprehensive research and data analysis to crafting customized Intelligent InboundTM marketing playbooks to executing data-driven strategies, our methodology is built to meet all of your digital marketing needs. How We Do It: > Understanding your business on a deep level > Defining KPIs and objectives > Identifying Intelligent Inbound gaps and opportunities > Leveraging all facets of digital (and traditional) marketing with a customer-centered approach > Focusing on strong results

Reviews

Global ratings 3
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  • 4
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Type of review

Revainrating 4 out of 5

Extremely Helpful & Knowledgeable: SmartBug Media

SmartBug Media has been extremely helpful in our SEO efforts. They have helped us with many different projects, from a re-write to link building to content creation. When it comes to SEO, they are very knowledgeable and have helped us with a variety of projects. They have been very helpful with our link building and content creation. They are extremely knowledgeable and have helped us to improve our SEO efforts. I would highly recommend them to anyone looking for SEO experts. They are extremely

Pros
  • Great customer service
  • Good quality work
  • Prompt response time.
  • Very easy going attitude about project completion times as well!
Cons
  • Not much else that i dislike

Revainrating 4 out of 5

Great personalized experience, especially if you're open minded

The support team was very friendly and responsive. I liked that they were able to help me get the most out of my campaign. It's a bit more expensive than some competitors but the customer service makes up for it! You have to be willing to work with them. This was not a good fit for us because we didn't see any immediate value in having multiple people working on one project. We were looking to create a program to train employees on how to use social media. They recommended SmartBug as a…

Pros
  • Great product
  • Fast implementation times.
  • Good communication from everyone involved especially Joe G, he does excellent follow ups when there is something unexpected going wrong or an issue arise which requires attention
  • Very easy access via phone/Skype whenever you need assistance (even after business hours)
Cons
  • Expensive vs other platforms
  • Can sometimes take forever

Revainrating 5 out of 5

Good Business Development Agency That Can Get Tricky Sometimes

I like their approach towards business development for my clients - they really understand what works! They are very transparent about pricing & deliverables so there's no surprises at end when things don't work out as expected or budget was exceeded (which happens). It can be difficult sometimes getting them onboard because you're not working with one person but rather several people within different departments who may have conflicting ideas/approaches that make collaboration more…

Pros
  • Very easy access
  • Ease into understanding product offerings, features offered by competitors.
  • High quality customer service reps / team members; always willing respond promptly regardless amount requested
Cons
  • Nothing