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Social Spiral Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of Social Spiral

Social Spiral is a customer loyalty software that is simple,tracks traditional marketing as well as your digital marketing efforts.

Reviews

Global ratings 3
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    3
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Type of review

Revainrating 5 out of 5

So helpful for measuring Loyalty in a very easy way

The best feature is the integration with Google Analytics. It is easy to set up and very easy to use. I like that it is a one stop shop for all of my customer loyalty needs. I dislike that it is so easy to get lost in the platform. I love how easy it is to track my customer loyalty efforts and the customer's responses. It is a great tool for me to use in my day to day work. I love that it is so easy to use. I can easily see what my customers are responding to and what they are not. I can…

Pros
  • Easy way
  • Great user interface
  • Very helpful staff at support desk, always willing help when needed!
Cons
  • Some problems

Revainrating 5 out of 5

Great Social Media Analytics Tool: Social Spiral

I like how easy it was to set up my account. It has been very helpful in tracking our social media campaigns for both internal use (employees) and external uses (clients). The reporting features are great! They have helped us improve our overall performance by giving us more insight into what's working and not working with regards to our posts/social media content. We also use this tool to track referrals from other platforms such as Google Adwords and Bing Ads. This helps me ensure we're…

Pros
  • Also gives metrics about clicks etc.
Cons
  • Not bad

Revainrating 5 out of 5

Great platform, great service and excellent customer care

It's very easy to use for both social media marketers & non-social people alike! The support team are always willing/able help you out if need be so they're definitely worth having around in my opinion - there isn't anything I dislike about it really but maybe not enough content areas? If this was addressed then we could create more customised reports etc which would have been useful when trying get our campaigns going at first (it can take some time getting used too). We've created accounts…

Pros
  • Very intuitive interface, plenty options available from campaign creation through reporting; also nice customer service as well :) Would recommend over most popular email marketing platforms currently operating today suchas Campaign Monitor or GetResponse.etc..also much cheaper than many comparable solutions that might come across your searches online !:).I think i liked best how easily simple things came together within their software package..and even better yet is its
Cons
  • Zero