I love that it is so easy to use! You can set up everything you need from an email or phone call with their team of experts - no software required (which was my biggest issue when using other programs). It's also great because after setting something like monthly reminders they will send out emails every month reminding people about those tasks as well which helps keep everyone organized!! Nothing really at this point but if there were more features available maybe we could have some problemsβ¦