I like that it is easy for customers who are new or do not have any experience with online ordering, as they can use this app without needing an IT person! We also love being able solve problems ourselves instead of waiting weeks/months in order get help from our tech department at work (which takes forever). It does take some getting used too because there isn't much info out their about how things should be done which makes figuring stuff out difficult sometimes. Also we had issues when using