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VirtualConcierge Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of VirtualConcierge

Enhance your guest experience with a custom designed collection of Virtual Concierge Mobile Apps for your guests to experience in the lobby as well as to enjoy on their own mobile devices throughout their entire stay.

Reviews

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Type of review

Revainrating 5 out of 5

Very personalized and attentive staff

I like that there are several options available, depending upon what you want from them! The customer service has been great -- they have gone above-and beyond my expectations every time we've needed anything/anyone (including when our phone system was down). We're working out some kinks but so far it's going pretty smoothly overall!! Would love more flexibility regarding availability during off hours or nonworking days; however this is something being addressed by us now instead using other…

Pros
  • Flexibility
  • Service & support staff
  • Great value for money in terms cost per guest booked vs price point compared to competitors