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VoiceIQ Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of VoiceIQ

VoiceIQ is an end-to-end phone system for enterprise sales teams that increases revenue and drives automation through the power of AI. VoiceIQ's #nofriction phone system includes: - Seamless CRM Integration - Live Call Coaching - Automated Actions - Predictive Call Scheduling - Intelligent Call Allocation - Intelligent Predictive Dialler - Transactional SMS & Email - End-to-end Telephony

Reviews

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Type of review

Revainrating 4 out of 5

Very good call center software for small business

It has allowed us to build out our team with great people who are easy going, fun loving, very smart and have been able to work together well in this new environment! Nothing really as I am not aware off but it seems like everything runs smoothly considering we don't use any other VoIP systems which can be difficult at times when things go wrong. We've had some issues over time where they haven't always stayed current - so there was nothing major or bad about their service itself just more…

Pros
  • I was able to use the VoIP services very easy and it allowed us to expand our team without having to go out and get a new hardware/software to be able to expand our services
Cons
  • I am very difficult to get in