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VoiceLog Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of VoiceLog

VoiceLog's Call Recording services allow your agents to provide a personal touch while directly capturing their interactions with customers.

Reviews

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Type of review

Revainrating 4 out of 5

Great program with many uses: VoiceLog

The best thing about this software is that it allows you to create and manage user groups, manage call recording settings, and view recordings in real time! It can be difficult for new users, but once they get used to it, it is easy to set up and use. If you are looking for call recordings without the hassle of having to spend money to buy equipment, then look no further! There really isn't anything I dislike about this software, so I would definitely recommend using it. It has helped us see…

Pros
  • In depth reporting
  • Easy integration with Salesforce
  • Mobile app available (Android)
Cons
  • Call logging does not allow customization