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Whatsnexx Review

2

ยท

Very good

Revainrating 4 out of 5ย ย 
Ratingย 
4.0
Marketing, Customer Journey Analytics

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Description of Whatsnexx

INSIGHTFUL. GAIN A DEEPER UNDERSTANDING OF THE CUSTOMER JOURNEY.

Reviews

Global ratings 2
  • 5
    0
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Overall good solution if used together

The insights that we get from WhatsNeXX are always very useful for our business. I like how easy it is to use, with just one click you can see all your reports and dashboards in real time! Sometimes when refreshing or navigating through different pages there might be some delays but this usually goes away after few seconds. Also sometimes the charts don't update immediately so you have to refresh them manually. Some of my colleagues also complain about the price which is quite expensiveโ€ฆ

Pros
  • Dashboard editor
  • Mobile apps available across platforms including iOS & Android.
  • Flexible data retrieval choose what fields/metrics
Cons
  • Lackluster user support
  • Price

Revainrating 4 out of 5

Great to work with and always provides a high quality service

The most helpful thing is that it allows us to see what our customers are searching for, which gives us an understanding of their needs and wants. It can be difficult at times to understand exactly how you should improve your site or page from one version to another as there isn't any real visual representation of this process. We have used whatsnext several times now and I would highly recommend them if you're looking for some professional advice in regards to improving your website's contentโ€ฆ

Pros
  • Professional & friendly staff
  • Fast turn around.
  • Easy payment method (PayPal)
  • Good value compared other services outthere..I think they do great job considering cost vs results delivered
Cons
  • Lackluster product support options when issues arise