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Wingmate Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of Wingmate

Based in Toronto, Wingmate is a new and fast-growing tech company, growing from 2 customers to over 50 in the past two years. In the B2B CRM space, Wingmate gives your people on the frontline a voice to drive sales and better customer service in real time. Our Wingmate Product includes three unique features; 1. Frontline Intel Program, where the Wingmate App, captures leads, leverages current in-field employees (drivers, technicians, maintenance, route reps, etc.), takes advantage of internal assets, otherwise overlooked, and uses them to scout and report back opportunities in the field. 2. Prospecting CRM, a simple application (Includes both web dashboard and mobile application), enables all involved parties to effectively capture, track and manage leads, sales, and communicate relative details immediately. 3. Pipeline management, inside sales help that provides external sales leaders to follow leads provided by the frontline, and push potential clients through the sales funnel. In most service companies, there is often a huge disconnect between operations and sales and that keeps those companies from realizing their full potential. Wingmate solves this problem by providing lines of communication through vital departments, creating organizational transparency, and utilizing current assets.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great tool if your employees aren’t tech savvy

We love how easy it was for our team members with no technical experience at all (we're just regular office workers) to start using this app right away without any training or help. The interface of the product makes you feel like an expert after very few minutes! I wish we had more features such as being able to have multiple accounts within one device because sometimes when someone has their phone they need access to another account while working remotely but there isn't that option yet which

Pros
  • This program works seamlessly across platforms including mobile devices making remote workforce management possible from anywhere anytime regardless of internet connection speed

Revainrating 5 out of 5

Perfect Tool For Customer Service Experienced Company

I love that it allows our team members access anywhere at anytime so they can easily contact their clients through messaging or calls without being tied down with an actual appointment setting call center employee for help! It also has great features like live chat which helps us solve many of issues before we even reach out about them via email/phone services provided by other companies within this industry such as The Office Depot(O). And last but not least - you get all these benefits plus…

Pros
  • Great customer support
  • Easy way in contacting customers from any location using mobile phones.
  • Availability 24 hours every day 7 days per week, 365days annually regardless if your office is open / closed etc.or where ever around world are located currently active users who uses wingmater app regularly will be able receive instant notification message directly thru sms text messages whenever new update happens related specifically pertaining certain product category available there
Cons
  • Nothing here

Revainrating 5 out of 5

Great software and great customer service

I like that you can customize it for each of my clients' needs. It's easy to use & navigate through all the different features available. You can also export reports which helps when they want them right away! Not so much as an dislike but rather something that might be helpful - there isn't any way to print out individual emails or messages within the app itself. There are other ways around this with third party apps, however we've been able to solve our issue by using Wingmate. Our business…

Pros
  • Simple interface
  • Easy access from anywhere in your phone.
  • Ability upload files directly onto email templates without having too many attachments (great if space limited)
  • Can run several campaigns independently
Cons
  • Zero