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Witbe Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing, Conversion Rate Optimization

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Description of Witbe

Witbe provides the most comprehensive set of technologies to monitor the Quality of Experience (QoE) delivered to the End-Users of any interactive service (telephony

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Best performing VoIP attribution and Quality of Services tool

Easy configuration, very good reporting options for different KPIs like call success rate or number completion rates etc., it's easy enough that even non technical people can configure witbes without much hassle at all! The UI is not as intuitive/ user friendly compared with other solutions in this space - I'd recommend trying out some free trial versions before making your decision about purchasing WITBESolution if you're considering using their services now!! Reporting capabilities are really

Pros
  • Comprehensive documentation available
  • Great support team (both tech savvy end users)
  • Customizable dashboard widgets to make them more interactive
  • Multi tenant architecture where an entire set up could be deployed under one account rather than creating separate ones per tenant; This saves costs significantly while implementing new features such customer care service which need multiple customers connected together.
  • Ease Of Use / ConfigurationThe abilityto customize dash
Cons
  • There are troubles

Revainrating 4 out of 5

Great way of monitoring quality and user satisfaction

I like that it is so easy for us as customers to use, we don't need many staff members or IT people here in our team using this tool. Sometimes there are bugs but they fix them very fastly. It's good to have these tools available when you want an overview over your QoS situation from time to day to week basis. We can see which devices/users cause problems at certain times during business hours. When i work with witbewe always try to find out what issues users experience because then we know…

Pros
  • Easy access via browser.easy user interface..fast response support tickets answered.Easy configuration / setup..and etc...etc...ect
Cons
  • Nothing really dislike about everything just works fine

Revainrating 4 out of 5

Great Solution For Website Monitoring & Tracking

The dashboard is quite intuitive, easy to navigate and user friendly. It has various useful widgets which can be easily shared with colleagues or employees as need arises for solving QoS problems without requiring separate support tickets. Since it's in house, they do not offer support from outside parties once you pay them monthly billing services so if your needs grow beyond what their team can handle then this could become problematic especially during peak seasons such as summer when usage…

Revainrating 4 out of 5

Overall satisfied user having worked together good amount long term

Very easy, simple tool for monitoring our network performance at all times in real time so we can have full control over it! I've never encountered something that was not very well explained nor difficult enough when you're new into this domain but if there's anything i dislike about witbe is its UI layout which sometimes could be more organized with less clutter options! We are able solve many problems related QoS and traffic shaping using WITBE tools especially now they support Netflow…

Pros
  • Very easy, simple tool for monitoring our network performance at all times in real time so we can have full control over it! I've never encountered something that was not very well explained nor difficult enough when you're new into this domain but if there's anything i dislike about witbe is its UI layout which sometimes could be more organized with less clutter options!

Revainrating 5 out of 5

Best way to measure your CX & optimize User Experiences

The best thing about Witbe is its ability to monitor the Quality of Experience delivered to the end users. The service allows us to understand the impact of the service on the end users and identify the areas of improvement. There are certain limitations on the UI which needs to be addressed to make the tool more user friendly and intuitive. The other limitation is the lack of integration with the other tools like Pingdom. I would recommend Witbe to any organization who are looking for a…

Pros
  • With data collected via automation monitoring can bring quick identification issues (for example slow loading web page) , then fix them before an event arises ! And we also get metrics reports every day! Very important feature!! :) Thankfully their customer
Cons
  • Nothing here