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yieldPlanet Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Hospitality

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Description of yieldPlanet

YieldPlanet is a rapidly growing premium software provider focused on hotel revenue and channel management. We deliver powerful yet easy-to-use solutions for hotels in distribution and revenue management. We are an international company with over 15.000 hotel properties in over 60 countries. Some of the most advanced hotels in the world use YieldPlanet to grow their business, e.g. Accor, Hilton, Best Western, Golden Tulip etc.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Excellent customer service & helpful guidance

The product has been excellent at every stage from implementation until we've started using it again after our first year (where they supported us when needed).The support team have always got back very quickly - even if its just checking that everything seems ok or providing advice about something you're unsure how best/easiest /etc would be solved. Not had any issues as such but will say all aspects seem well thought out so I can't think what could make things easier! There's nothing really…

Pros
  • Very easy to use
  • Great customer service & response times for queries.
  • Good reporting capabilities
Cons
  • Somewhat expensive compared with similar offerings.
  • Can take time in terms getting access via emails etc

Revainrating 5 out of 5

Best in class open source Business Intelligence software

The flexibility that you can have as far customizing your reports goes way beyond what we've seen from other products out there! There's nothing I dislike so much about this product but it could be more user friendly when creating new modules or adding fields into existing ones (we're working around those problems by using 3rd party tools). This has been our go - too tool since day 1 now almost 2 years ago at least 10 people work here full time just building reporting features/modules like no…

Pros
  • Flexibility in defining report templates
  • Ease to customize via HTML, JavaScript coding.
  • Full control over styling with CSS3 & LESS code
  • Integration is seamless between Yieldplaner for Salesforce OR GA360
Cons
  • Mostly okay, but...