Wirex: keys, security, fees and reviews
In short
- Status
- The legacy Wirex app has been discontinued: in the EEA as of 30 September 2026, and in most other markets per Wirex's status page of 29 October 2026 (excluding the United Kingdom and El Salvador). Deposits, withdrawals, exchanges and card payments in the legacy app are no longer available to affected customers; Wirex tells them to move to Wirex One, its current app with a self-custodial smart-contract wallet.
- Key control
- Self-custodial: only the user can authorise transactions; Wirex holds no private keys
- Fees
- Wallet: No subscription fee; zero-fee FX and ATM withdrawals advertised (as of 31 October 2026)
- Risks and caveats
- Losing login or recovery credentials can mean permanent loss of the wallet; Wirex cannot restore access.
- Checked
- 31 October 2026
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Key facts
- Official site
- wirexapp.com
- Status
- The legacy Wirex app has been discontinued: in the EEA as of 30 September 2026, and in most other markets per Wirex's status page of 29 October 2026 (excluding the United Kingdom and El Salvador). Deposits, withdrawals, exchanges and card payments in the legacy app are no longer available to affected customers; Wirex tells them to move to Wirex One, its current app with a self-custodial smart-contract wallet.
Key facts checked on 31 October 2026 against official sources.
Status
The legacy Wirex app has been discontinued: in the EEA as of 30 September 2026, and in most other markets per Wirex's status page of 29 October 2026 (excluding the United Kingdom and El Salvador). Deposits, withdrawals, exchanges and card payments in the legacy app are no longer available to affected customers; Wirex tells them to move to Wirex One, its current app with a self-custodial smart-contract wallet.
What is Wirex
Wirex is a payments app with crypto and stablecoin accounts and Visa and Mastercard debit cards, founded in 2014. Its current consumer app, Wirex One, combines a self-custodial wallet (keys managed through Privy) with regulated card, payment and crypto services from Wirex Group companies and partners. Card services in the UK and EEA come from Wirex Limited, an FCA-authorised electronic money institution.
Who holds the keys
| Parameter | Details |
|---|---|
| Key control | Self-custodial: only the user can authorise transactions; Wirex holds no private keys |
| Custodian | Keys generated and managed by Privy Technologies, Inc., a third-party embedded-wallet provider |
| Account model | Non-custodial smart contract account |
| Recovery | Wirex cannot restore access if credentials or recovery methods are lost |
Features and supported networks
| Parameter | Details |
|---|---|
| Platforms | iOS 17+, Android 8+ and web browser (one.wirexapp.com) |
| Buy / sell | Regulated crypto-asset services provided by Crossmint Europe, S.L. (CNMV-authorised CASP) |
| Staking | Savings and yield products through third-party on-chain protocols (the site advertises up to 9.75% on stablecoin savings) |
| dApp browser | The wallet can interact directly with blockchain protocols, smart contracts and dApps |
| Card | Visa and Mastercard debit cards with cashback (principal member of both networks) |
Security and audits
- Wirex One wallet keys are generated and managed by Privy, so neither Wirex nor Privy can move funds unilaterally (company statement).
- Wirex Limited is an FCA-authorised electronic money institution (FRN 902025) since 17 August 2018.
- Funds sent to deposit addresses of the legacy Wirex app are returned to the user's verified Wirex One wallet.
Security incidents
No security incident is recorded in the sources checked on 31 October 2026 (the company’s own channels and incident databases): defillama.com/hacks, hacked.slowmist.io, rekt.news/leaderboard, status.wirexapp.com, wirex.one/blog
Fees
| Parameter | Details |
|---|---|
| Wallet | No subscription fee; zero-fee FX and ATM withdrawals advertised (as of 31 October 2026) |
| Swaps | Blockchain network and gas fees are paid by the user (as of 31 October 2026) |
History
| Date | Event |
|---|---|
| 2014 | Wirex is founded. |
| 17 August 2018 | Wirex Limited becomes an FCA-authorised electronic money institution. |
Risks and caveats
- Losing login or recovery credentials can mean permanent loss of the wallet; Wirex cannot restore access.
- Some digital asset services are unregulated and may lack compensation schemes or ombudsman access; the FSCS does not cover Wirex Limited.
- Yield products route funds into third-party on-chain protocols, which can be exploited, liquidated or fail.
About the developer
- Legal entity
- Wirex Limited, England and Wales (company 09334596), card services; Wirex Group entities by country
- Licence / registration
- FCA Authorised Electronic Money Institution, FRN 902025, since 17 August 2018 (FCA register)
- Licence / registration
- Card distribution and programme management by UAB Wirex (Lithuania, company 305118023)
- Licence / registration
- In Australia, card services are provided by Novatti Group Limited
- Founded
- 2014
Official links
- Website: www.wirex.one
- Docs: www.wirex.one/legal/one/terms
- Support: wirexone.freshdesk.com/support/solutions/76000005022
- Blog: www.wirex.one/blog
Questions and answers
Is the old Wirex app still working?
No, in most markets. Wirex says the legacy Wirex app was discontinued for EEA customers as of 30 September 2026 and in most markets worldwide, excluding the United Kingdom and El Salvador, as of 29 October 2026; deposits, withdrawals, exchanges and card payments there are no longer available, and customers are told to upgrade to Wirex One with the same email address.
Is the Wirex wallet self-custodial?
The current Wirex One wallet is self-custodial: it is a smart-contract account whose keys are managed through Privy, and Wirex says it holds no private keys. The earlier Wirex app was replaced and is called the legacy Wirex application.
Is Wirex regulated?
Wirex Limited is an FCA-authorised electronic money institution (FRN 902025) since 17 August 2018; crypto services in Wirex One are provided by Crossmint Europe, a CNMV-authorised crypto-asset service provider.
Who makes Wirex?
Wirex, founded in 2014, operates through Wirex Group companies such as Wirex Limited (UK) and UAB Wirex (Lithuania), with partners in some countries.
Does Wirex charge fees?
As of 31 October 2026 Wirex One advertises no subscription and zero-fee FX and ATM withdrawals; users pay blockchain network fees.
Sources
- Wirex One - Terms of Service
- Wirex One - Home
- Wirex - Business home
- FCA Financial Services Register - Wirex Limited (902025)
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