Revain is introducing the first premium service for projects and exchanges designed to help them to improve reputation and perception among crypto community. Premium subscription, which is the main part of the newest v0.9 release of the Dashboard, allows companies to communicate with authors and in the nearest future reward them for high quality reviews.
First, replying to specific reviews is a great tool for managing negative and encouraging positive feedback. For instance, a company can smooth out poor review by publicly replying author why he got negative experience and what company will do to make it better. On the contrary, company can thank author for a positive review which likely only will raise his loyalty.
Second, a large amount of quality reviews on a company will make it stand out among others in a very positive way. In order to motivate authors to write reviews company has the ability to reward them with some tokens. Revain AI which is based on advanced IBM Watson will make sure that company’s rewards will go only to authors with absolutely the most qualitative and helpful reviews.
Third, besides the premium subscription Revain completely redesigned the complimentary email and added the ability to share a specific review.