I bought the product, installed it myself and activated it via forscan. I got into a truck and made a 4 hour trip in a trailer and the trailer brakes didn't work. everything checked and nothing. I was able to find that the manual slider engaged the brakes, but the brake pedal didn't work to engage the brakes according to driver input. I've been trying to find a way to contact the seller but Amazon is a pain when it comes to this. I was hoping to go this route because it was supposed to have a lifetime warranty. I couldn't contact the seller so I had to return the item and just order the original Ford OEM controller. 2 stars for installing correctly in the box it was built for.
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