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Afghanistan, Kabul
1 Level
692 Review
34 Karma

Review on 🚰 Oil Rubbed Bronze Westbrass DT1F271-12 HotMaster DigiHot Instant Hot Water Dispenser Faucet with Digital Tank System by Brian Motley

Revainrating 2 out of 5

Everything for installation not included, conflicting instructions

The tank itself is a great idea but the product they sent me was damaged, missing parts and two sets of conflicting instructions were supplied. The installation could not be completed. because a wide range of random fittings and pipes do not match. I have a bunch of random fittings that are included, many of which are not compatible with the fittings on the faucet, tank or filter. I found I lacked the proper fittings to complete the installation. In addition, the installation instructions came in two versions, one with a tank and the other printed and placed in a box. They contradict themselves (both in the steps they should follow and in the images shown!) and the reference fittings and hardware are not compatible with what I received. My plumber said it was like putting together a jigsaw puzzle where the instructions were contradictory, and then it turned out that the pieces in that jigsaw puzzle weren't even used in the final product.

Pros
  • Pleased
Cons
  • Weight