I ordered two of these for a simple upgrade in the kids bathroom and I'm happy. At this price point you are not going to get your typical brass faucet, these do seem to be manufactured with some sort of heavy duty plastic so the silicon caulk which other reviewers noted was necessary was something I had to seek out. This was my first faucet install and I relied on some videos via YouTube to guide me through. The installation directions are not comprehensive.The one thing I was surprised and impressed by was the customer service! I had mistakenly lost one of the components (valve/washer) in the drain set up, which had caused it to leak. Once I figured out what the problem was I reached out via email to their customer service and within a day or so they got back to me. I wasn't optimistic that it would turn out well because the product clearly comes from overseas, but I have to commend them for the excellent customer service! Once we determined what I needed they quickly got another drain set out and had it shipped overnight/two day air so I could get the sink up and running again. This is a stylish and good functioning faucet that is a great value. I'm not sure about the longevity of the faucets being plastic not brass, but we were only looking for a short term solution anyway.
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