I bought these a while ago and when they arrived I was unhappy to see that one of the filters was bent at the bottom. It still works well so I had no intention of sending them back. I wrote here that it arrived damaged. The seller contacted me within 24 hours and offered to send a replacement kit immediately. Talk about great customer service! I was really impressed! The second set arrived a few days later and was in perfect condition. They work great, look great and I am very happy with my purchase. I put one on either side of the kitchen sink because people were throwing things aside without a garbage chute and I didn't want a plumber on speed dial. Now if someone "accidentally" threw food on the wrong side, I can fix it quickly.
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