I like that it is customizable for us as an organization because we are constantly changing our training needs which makes this software very flexible! The customer support team has been amazing so far - they have helped me implement everything into my system even when there was nothing wrong in their end (which happens sometimes).
We've only had 1 issue since implementing but once again GREAT SUPPORT from Meddic staff!! It's easy enough anyone can use without having any technical experience at all- great product overall. Get trained by someone who knows how important these processes should run smoothly before trying out anything new. !