I really like this NAS for backup and sharing with family and friends. In fact, I'll probably buy a second one someday so I can dedicate one to backup and the other to cloud access. However, one morning I noticed that the power light was blinking and the NAS was disconnected from my network so I couldn't access it. After some research, it turned out that a hard shutdown and reboot of the NAS solves the problem. But what caused the problem in the first place. Automatic firmware update! Further investigation has shown that WD's automatic firmware updates are notorious for not completing properly, rendering the NAS inaccessible and requiring a hard reset. Now when I travel, I change the settings on the NAS and turn off automatic firmware updates so I don't lose critical access while I'm on the road. Come on WD! You have a good NAS that is seriously deteriorating due to a faulty firmware update process. Fix this fatal bug and I'll give you a 5 star rating.
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