Header banner
Revain logoHome Page
Rich Ferguson photo
1 Level
1329 Review
36 Karma

Review on Remodel Health by Rich Ferguson

Revainrating 5 out of 5

Great customer service and excellent support for new products

They are very responsive to questions, they have helped us with our specific needs as we transition from an employee benefit provider into self-pay (we had no choice).

img 1 attached to Remodel Health review by Rich Ferguson

I wish there were more options available in terms of billing methods when you're transitioning away from your previous insurance carrier but overall it's been great! We've seen cost savings already by using this product over other solutions we considered at first glance. It has allowed my team members who previously did not pay out themselves now do so without any issues or concerns about being billed incorrectly/late etc.. The ability to create custom reports which allows me to see exactly what each person paid vs how much was covered under plan premium payments - This gives them peace knowing if someone didn't contribute enough money towards premiums then i can adjust accordingly rather than having them think something went wrong wtihout realizing its because.

Pros
  • Comprehensive reporting
  • Easy access for employees via website & mobile app
  • Great customer service / support staff
Cons
  • Almost never