The best thing about this software is that it can be used at any place and in any country without having any problem or hassle. It also has many features which are very useful for running an efficient business. I don't have anything bad to say about akia as they provide all services of communication related things. So far everything was ok but sometimes there might be some issues like when you try to send mass messages then suddenly your phone will stop working. If someone wants to make their life easier by using one app only than definitely go for Akia. As mentioned above its just amazing so if anyone want to use this service then i am sure he/she won't regret later. We are solving our problems regarding communicating with guest's. I like that it's easy of use since all you have in front are texts from your guest or staff members (not pictures). It gives me peace knowing they're safe! Sometimes there can be some lag when texting back & forth as well but overall its been good so far because we now know where our employees/guests stay at without having them come over which was an issue before this program came out!!