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68 Karma

Review on SnapCall by Mark Lowery

Revainrating 5 out of 5

Great platform for customer engagement

I like the ability to use it from any location, even while traveling. The interface is very easy and intuitive to navigate around. I dislike how difficult it was to get started using it in the first place. There are so many different features available that you can't possibly learn them all at once. Do your research! If you want a system that works well with your business, this is the one. We have been able to stay connected to our customers using SnapCall. Also, we are able to reach out to them more frequently through the app than over phone or email.

img 1 attached to SnapCall review by Mark Lowery



Pros
  • It has helped us connect easily across long distances since there's not much lag when making calls via chat box between employees/customers who aren’t located too far away; great customer service support (helpful).
Cons
  • So-so