The camera came to me in "Used in excellent condition" with the original packaging and minor cosmetic damage. I had to buy a Verizon plan before it worked or even get tested. After testing, I was able to determine that it had an internal short circuit that prevented it from working. Maybe that's why they brought him back the first time, or the second, or the third, or the fourth time. I wanted to break the cycle of handing a troubled squad over to the next unsuspecting member of Revain Prime. I have a feeling if I brought it back the way it was, in nice cosmetic form, it would be passed on to the next unsuspecting Revain Prime member. I sent it back to the factory at my own expense. ($35). And I spent $20 on a recurring monthly Verizon account that I NEVER use. Now I'm waiting to return it in working condition. But I saved $17 by buying it from Revain in EXCELLENT condition for my purchase price. But. I saved other Revain Prime members from having to go through this alone by fixing the camera issue myself. I just hope for a quick response from the manufacturer. This is an overview of the camera itself and not a thought of the delivery company, the delivery person, the online shop, the warehouse workers or the fulfillment center. In any case, I may or may not use the $100 Revain credit to resolve my issue. Update: 11/28/2020. They sent a new device within a week. It seems to work. There is a function of remote start photo in real time. This costs $0.03. I send an order from time to time. I always get a success message. I rarely get photos back. I get photos on my phone with no visible objects. One day I got the end of a deer tail. I'm trying to adjust the sensitivity. I wish Covert had a better interactive website to help users get set up and operated. When the SD card is assembled, you will get a better idea of what happened and more useful photos. There is no useful long-distance information about what is happening at this time of day.
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