The best thing about this software is that it helps me manage patients from various departments with ease without having any difficulties at my side as I can do everything using just one window which makes life easy for myself! It takes sometime before fully adapting yourself into its features but once you are done then there isn't anything much more difficult than managing patient records or their data entry process through "i care". There aren’t really many downsides associated so far because we have been able adapt ourselves very well after some time; however if they improve certain things like making better interface design alongwith increasing user friendliness would be great!! This system has simplified our work by helping us track information regarding each individual client who comes under different categories such as medical history etc., thereby improving overall service delivery quality while also ensuring proper documentation thus facilitating smooth working environment within hospital premises where everyone works together towards achieving common goals.