I like how easy it was getting appointments, scheduling follow ups/appointments etc! It's user friendly!! Sometimes when i go into my account there would be an error or something wouldn't work right but they were very quick in responding so nothing too bad about them as far as customer service goes. My experience has been great thusfar. !! They're always keeping me updated through text messages if anything comes up during their visit which helps alot because sometimes people don’t realize what happened until afterwords. !