I have been working with Joanna for over 2 years now, she is very professional in her work and has always delivered what was required of me at an excellent quality! She's also very easy going which makes it enjoyable when we meet up regularly. There are no downsides as far as i'm aware but if you're looking for someone who can help out with administrative tasks then this service will be perfect for your needs. If you need assistance with admin or business management tasks then this could be ideal for you.