We are able connect with our payroll provider in real time via API integration which is very helpful when we need access quickly or have questions about how payments will be made at certain times of year (e-payroll). The interface can sometimes feel slow/clunky but that's likely just my personal preference as I'm not an expert user by any means! It would also help if there were some training material available - perhaps even something like "how do you get started?" type content? Benefits administration has been simplified significantly since using this product compared other products out here now such as Paychex etc., especially during open enrollment season where having someone else take care offenering & enrolling people into plans was extremely beneficial once they're enrolled!!
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