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1 Level
738 Review
57 Karma

Review on UserHorn by Todd Vesci

Revainrating 5 out of 5

UserHorn Has Everything That Business Needs

The ability to send automated emails or text messages are what I like most about this software. You can use it for customer support as well as internal communications across various departments within your organization. It's also very easy to navigate through once you get used to its interface. Nothing at all! It has everything that we need in order to run our business smoothly. We do not have any complaints with regards to userhorn so far. This is an excellent service if you want to manage customer communication efficiently without having to hire additional staff members. There are many ways that you can utilize this tool to make sure that you're able to reach out to customers quickly and effectively. As previously stated, there aren't any drawbacks that I'm aware of thus far. Our biggest benefit from using userhorn is the fact that we've been able to reduce costs by being able to handle more calls/.

img 1 attached to UserHorn review by Todd Vesci

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Pros
  • Everything works perfectly fine when utilizing these services whether they be telephone call center related issues via email messaging/texting capabilities etc..I really enjoy how fast my team could respond whenever clients called us up asking questions regarding their problems while trying getting help fixing such technical errors pertaining computer system breakdowns / hardware malfunctions among other things which were caused due lack knowledge & experience
Cons
  • Almost never