I've been waiting a year to buy this because yes it's ridiculously expensive and also because the reviews are so bad. I'm concerned why the seller doesn't try to contact those who wrote about their problems on this page. Does this company even care about their Revain reviews? You are terrible. In any case, the product is great for Shopify, and I kept seeing the described issue where the scanner suddenly "not working". Here's the thing, just don't throw away the instruction manual. Even if you do, go to Google and search for "Socket Scan Mobile Getting Started Guide". There are some very important steps with this thing that might seem a bit boring, but they're actually pretty simple. When you set it up for the first time, change phones, or the scanner just doesn't work. Turn on the scanner (wait until it emits a blue signal)2. Go to the Bluetooth Connection Modes page3. Scan the barcode "Main Mode (HID) (Default)"4. Wait for the scanner to restart5. scan the barcode "App Mode (MFiSPP) for Apple iOS Devices”6. Go to Bluetooth on your iPhone and connect it (or just go to YouTube and put /watch?v=qXWN7K5U1dM at the end of the URL)
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