When I first ordered they sent me a completely different Beeprt model that doesn't hold labels inside the device. After working with Revain I was sent a replacement and luckily it turned out to be correct this time, although based on another published review it appears that person made a mistake as well. I like the form factor of this new printer that puts the labels inside. This definitely saves space. The Windows drivers provided on the USB stick did not work. Should I have gotten them from their sister company? Seaport via Bartender's website. This driver worked with the latest version of Windows 10 but was not associated with the correct printer model. It only shows the version without BT. It is very confusing. The iOS app is really amazingly customized specifically for social media, which doesn't make sense to me, although I eventually figured out that when you launch label printing from Safari (iOS), you select the FBA Print app and bypass social media be able. certain selections as pressure sources. Make sure you download FBA Print from the App Store. It doesn't work without it. Despite the cumbersome drivers, I really like the printer itself. They mention that it doesn't work wirelessly with a Mac, but I really hope they can provide that annoying lack of functionality at some point. One can hope.
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