Delivered yesterday. Setup was pretty easy. Downloaded the online manual. Lots of features and seems very sturdy. Only setup issue was I couldn't figure out how to exit the screen after entering the camera SN and ID info. Found out you have to push the power button to save it and continue setup. Not a biggie. Tested it and has great picture, awesome night vision and audio. Also set it to break the videos into 15 minute clips.Took the fully charged unit on patrol last night, on midnight shift. I set the unit up to NOT pre-record, and to automatically activate the night vision in low-light. I turned the unit on at 1013 PM, and I made a 10 second recording to show the others how it worked. Stopped it and left it in standby, went out on patrol.I noticed the infrared lights were on, even though I was in standby mode, not recording, or pre-recording. This made it a little warm, not hot, but warm. I made a stop and it worked pretty great. Was a quick stop, only about 3 minutes recorded.I did 3 test recordings, practicing the buttons, and the audio only setting. Videos were 10 seconds or less.I had another incident that was more involved around 0145. This resulted in a longer recording, and 2 video segments created with about 25 to 30 minutes recorded before I hit stop. I activated 2 other times, the first was about 2 minutes, the other maybe 3 on same call.While at the office, at 0333, the camera beeped for the low battery. I plugged in and downloaded the video. While reviewing the recording that created 2 clips, I noticed that after the 1st clip ended, and I went to the second clip, there was 41 seconds missing in the recording. In other words, when the unit stopped the 1st recording, it waited 41 seconds to start recording the 2nd recording. This may not seem like much, but if within that 41 seconds, something happens that is not recorded, and that time is missing, well, you see the pitfall. Between explaining that to court and public, and possibly missing a critical call changing event, very problematic.I am going to try it again tonight before I return it. I am going to change the night-vision setting to manual and see if battery improves. I am also going to see if the time is still lost between clips. I will update as I get results.**Edit** The only reason for the 2 rating is the missing video time. This is an outstanding video producer, and I can live with the battery problem by charging often in the car, but the missing time is a deal breaker. I hope they respond and this is only a defective unit, or just a glitch one-time. Stay tuned. Also, the GPS program is nice.Edit****Used for 2 more shifts. No more lost video time. I turned lights off and didnt even miss them. Battery lasted entire 8.5 hour shift. Support emailed me to provide help, but problem is gone. Moving to a 5 star. I really like this. Will reach out to support if it happens again.
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