Review on Genie 2055-LED Stealth 500 Essentials, LED Bulbs Included, Ultra-Quiet Belt Drive Garage Door Opener by Kenkoy Braggs

I bought a genie model 2055 belt drive garage opener. It was easy to install and quit. 5 months after I installed it the limits on the door stopped working. Getting a hold of of genie has been a night mare and then getting support from them has even been worse. The first person I talked with had no clue why my opener was stopping at different locations each time and after about a hour they said they would have to consult with they team and she would call me back. After several hours with no call back I called them again. The next person I talked with had me start unplugging stuff off the mother board and trouble shooting the door. I'm 62 yrs. old and doing this is not easy. He decided it was not holding limit problem and emailed me a form to fill out to send me the part to fix myself. After I got through that they sent me another email telling me I had to pay for shipping and needed to contact them by phone to pay. That has taken 2 days of excuses and still have not got this part done and no parts coming yet. When I bought the door opener I expected it to work for more then 5 months without failing and beings it did fail I would expect them to repair it, not me.